Melissa Zelaya-Floyd

PhD Program Manager

Melissa holds a PhD in Industrial Engineering from Clemson University. At Clemson University and as a graduate student, Melissa assisted in the creation of Clemson University’s Center for Workforce Development where she led various initiatives for the center including research studies and grant writing efforts such as a $2.4M funded NSF grant.

After making a move to Maine, Melissa joined MaineHealth in 2015 as a Performance Improvement Specialist in the Center for Performance Improvement. During this time, she led and managed medium to large scale quality improvement projects throughout the MaineHealth system. Additionally, she supported the deployment of Operational Excellence, our daily management system. This experience enabled her to obtain her Lean Six Sigma Black Belt certification, a facilitation certification, and refine her project management skills.

Joining the iPACE™ team in October 2019, Melissa is able to leverage her research and program management background with quality improvement and facilitation skills to meet the goals of the iPACE™ program.